N.E.W. Customer Service Companies, Inc. Brings up to 350 New Jobs to Bowling Green with Work-at-Home Program
Laura Lechner, Communications Specialist, N.E.W. Customer Service Companies, Inc.
Jessica M.L. Thompson, Communications Coordinator
BOWLING GREEN, KY (May 29, 2008) - N.E.W. Customer Service Companies, Inc. (NEW), the nation's leading provider of extended service plans and buyer protection programs for consumer products, will soon become the newest customer care employer in Bowling Green, KY. The Virginia-based company announced today that they will be bringing their work-at-home program to the area delivering technical troubleshooting to one of NEW's largest clients, DIRECTV. The company plans to hire 120 employees over the course of the first year and dependent upon the applicant flow and the ability to fill open positions, the intent would be to continue at this pace adding up to 350 total jobs over a three-year time frame.
After considerable research and evaluation of more than 200 communities, NEW narrowed their selection down to ten training sites. Of those sites, NEW chose Bowling Green as a best fit for the company based on the warm reception, infrastructure and the strong workforce the city offered.
"NEW locating in Bowling Green is an exciting venture for South Central Kentucky because of the 350 jobs they ultimately plan to create here," said Warren County Judge-Executive Michael Buchanon. "Even more interesting is the fact that these are work-at-home jobs that will open up many opportunities for our residents in Warren County and beyond."
Bowling Green Mayor Elaine Walker agreed. "This announcement opens a new door for employment for many South Central Kentucky residents. The opportunity to work from home will be very appealing to many, and we're excited to welcome NEW to Bowling Green."
"The Chamber worked diligently with NEW to locate in South Central Kentucky," said Chamber Board of Directors Chair Doug Gorman. "This is an outstanding service company from one of our targeted industries, and we look forward to watching NEW succeed in our community."
Many organizations were instrumental in bringing NEW to Bowling Green including contributions from the Bowling Green Area Chamber of Commerce, City of Bowling Green, County of Warren, Western Kentucky University, Carroll Knicely Conference Center, Kentucky Office of Employment and Training, and Connected Nation, Inc.
"Bowling Green has provided us with a tremendous amount of support to get this program up and running," said NEW's Senior Vice President of Customer Experience, Ray Zukowski. "When we go into a new market, we evaluate the work force talent, technology, infrastructure and economic development. Bowling Green met and exceeded our expectations in these areas. We are thrilled to be a part of the community and offer this unique work environment to its people," continued Zukowski.
Interested job candidates can meet with NEW representatives at a hiring event on June 3 at 9 a.m., 1 p.m. and 6 p.m. and June 4 at 9 a.m. and 1 p.m. at the Bowling Green Area Chamber of Commerce, 710 College Street, Bowling Green, KY 42101. Virtual job fairs are also available on the website at www.newhomebasedccr.com.
Interviews begin immediately and the first six-week, company-paid training program begins July 7. For more information about career opportunities as a Customer Care Representative with NEW, or to apply for a job online, visit www.newhomebasedccr.com.
About N.E.W. Customer Service Companies, Inc. (NEW)
NEW is the leading provider of extended service plans, buyer protection services and product support, providing coverage to more than 150 million consumers worldwide. Founded in 1983 with headquarters in Sterling, Va., NEW provides award-winning, post-sale consumer care for leading retailers, consumer service providers, wireless carriers and financial services firms. NEW has expanded its product offerings and now delivers a comprehensive customer care solution that begins on day one of the product purchase and extends through the end of the product lifecycle. For more information, please visit NEW at www.newcorp.com or call 1-800 WHAT'S NEW (1-800-942-8763).
About the Bowling Green Area Chamber of Commerce
Incorporated in 1935, the Bowling Green Area Chamber of Commerce is the driving force for economic development in South Central Kentucky. As one of only 336 chambers nationwide to be accredited by the U.S. Chamber of Commerce, and the fourth largest chamber in Kentucky, the Chamber serves as a premier business advocate for its more than 1,300 partners. Its primary goals are to promote growth and success in the business community, reaching its small business partners and those in large industries alike. With leadership programs, governmental relations projects, educational initiatives and involvement opportunities, the Chamber aims to support the community and its neighbors in order to enhance the business climate and continue to grow the region.